Springbone Kitchen

I was passing by here around 3 pm and hadn't had lunch so was very excited to see a place basically dedicated to bone broth, as it's my favorite meal replacement for times when I am about to accidentally skip a meal (I feel better eating it than a protein bar). It was so cool to be able to just order bone broth in a cup because I never see that anywhere. The customer service was great. When I got to the register, the person behind asked me if I wanted to try anything and offered me several hearty samples. They also offered to combine several flavors, etc. and were very interactive/ helpful. I ended up with the liquid gold beef bone broth and was very satisfied with the choice. I typically buy premade from the grocery store, so a low expectation, but I thought the broth was very light, super flavorful and filling. Enjoyed the broth but more important enjoyed the service.

Cool healthy spot. I don’t know what it is about this place but every bowl is delicious and hearty! You can taste the freshness and the quality of ingredients on the first bite. They straight up serve a variety of broths in a cup and as interesting as it sounds it’s worth a try. I felt invigorated after drinking the immunity broth which consisted of chicken broth, ginger and vitamin C. Grandma bowl and Mexican bowl are my favs. I especially love the free range grilled chicken in both bowls. They really got the secret sauce. Workers at the front are also super friendly and helpful!

Ridiculous. Supposed to receive order in 10-25 mins. Call after an hour to inquire. Lady says no one has picked up to deliver. She doesn’t know or care when delivery will take place. Her job is done, she says. I advise this lady to get training in customer service. Her attitude is bang out of order. I managed to cancel through Uber.

My experience and knowledge of soups is embarrassingly limited and up until adulthood was completely dominated by Campbell's Chicken Noodle Soup. I know. We all have our crosses to bear. Since I wasn't too hungry, this seemed like an ideal stop for a light Friday lunch yesterday. I've noticed customers outside utilizing the to-go window before, so it wasn't surprising to me upon entering that this is pretty much exclusively a to-go crowd. Let me start with the overwhelming positive here - the bone broth was sensational. The bar wasn't too high for me (see prior paragraph), but I was blown away by the Liquid Gold bone broth. Perfect name. Just delicious and ideal for an overcast, slightly nippy fall day. If I were sick, I'd probably do nothing but drink this. It was like a life-affirming elixir that tasted like Thanksgiving. The herbs and vegetables they use to season the broth are flavorful, and thankfully there's nothing actually IN the broth - I have a texture-based palate for the most part, so I'm super leery of having to chew and/or eat my soup. I don't know how they figured out that including coconut milk was a good idea, but I tip my cap to them. It adds a smoothness to the broth that, again, sets it apart from mainstream, regular soups. I wasn't expecting this somehow, but it's packaged basically in a to-go coffee cup, so you can easily sip it in the street if you want. I noticed quite a few reviews mentioned that this place was overpriced, but I thought $6 or $7 for what I had was fine. That's, what, 3 times more than a can of soup in the supermarket? And probably 3 times better, so I'm not sure there's much of an argument to be made there. I also ordered avocado toast, which was about $8 or $9. This isn't specific to Springbone, but I think I'm now officially done ordering avocado toast from pretty much anywhere. It's easy to make at home for a literal fraction of the cost, and it's starting to bother me that most avocado toast now only come with one piece of bread. I'm positive that it was the norm to get two pieces as recently as two or three years ago. This toast was fine - it had kind of a Middle Eastern/ethnic flavoring to it, but the selling point here by a considerable margin is the broth. The customer service left a bad taste in my mouth, but your mileage may vary. When I stepped up to the register, the woman at the counter didn't seem to be in a great mood; she never smiled and just wasn't particularly pleasant. It happens - it could have just been timing, it could have had something to do with the fact that the world has been an absolute dumpster fire for several years, etc., but it didn't feel friendly in there at all. That sentiment was reaffirmed a few minutes later. The broth came out almost immediately, which makes sense given the minimal prep time required. While I was waiting for the toast, I sat down at the little countertop that they have right next to the window looking out over the plaza toward Stone Street, which had two chairs and enough space to eat if needed. When the woman came over to give me the avocado toast, she told me I couldn't remain sitting there to eat because part of my body was blocking key sections of the menu on the wall. That's a new one on me. Why on earth would you have a small, formal seating area with a tabletop if you can't eat there? And if the reason I was given was completely accurate, why would you put said formal seating area right next to and/or in front of the wall menu? I'd also point out that the menu has separately been placed on the doors coming in and is readily accessible online. That dampened my enthusiasm for this place, which is a shame because up until then this was close to a perfect experience. The bone broth is amazing. This was probably the best time of year to discover it, and I'm glad I did. I'll be coming back, but you'd better believe I'm going to remain standing while I'm in there waiting for my Liquid Gold.